Non-Returnable Items: Shop
Last updated: April 30, 2020Please note that selected items sold on Pathao Shop are not eligible for return.
| Category | Non-Returnable Items |
| Fashion | Custom made items, women’s intimate apparel and men’s innerwear cannot be returned |
| TVs, Audio & Cameras | Movies and Music cannot be returned |
| Computing & Gaming | All software products. |
| Home & Living | Custom made items cannot be returned |
| Beauty & Health | All items in this category, except for hair removal and other electrical items |
| Grocery | All items in this category |
| Pet Products | All items in this category |
| Digital Goods | All items in this category |
If you have received a non-returnable item that is defective / damaged or incorrect / incomplete, please contact us within 3 days of delivery.