Pathao will handle the payment for your order
Pathao sets limits based on your history with us so you don’t overspend
Pay us back
in up to 45 days!
No hassle or extra fees if you pay us back on time!
How it works
Try Pay Later on us for free for a cycle and pay only ৳9 per cycle afterwards!
Simply choose ‘Pay Later’ as your payment method during checkout
Pay us back in up to 45 days and earn Pathao Points redeemable for discounts and deals!
Frequently Asked Questions
We highly encourage you to complete your payment within due time. We give you a grace period of 7 days to pay back your dues after the stated due date.
However, if you still haven’t paid back your dues, you will be blocked from using all Pathao services until you pay. In addition, a flat one-time fee of 10% on your due will be applied, capped at a maximum of ৳250. We apply a late fee separately for each due, so if you go overdue on several dues, the late fee applies to each due.
- If you have a ৳2000 bill, you are charged 10% x ৳2000 = ৳200
- If you have a ৳3000 due, the late fee is 10% x ৳3000 = ৳300, but we cap it at ৳250
We will always be upfront with you about your late fees for each due. We’ll also give you ample warning that late fees will be applied. If exceptional circumstances are hindering your ability to pay back your dues, please get in touch with us, and we’ll do our best to support you however we can.
Your due limit
Unfortunately, if you display a recent history of late payments, we will decrease the due limit that you have available to use on your purchases. To increase your due limit again, continue to pay your dues (ideally early!), and you’ll get back your due limit in no-time!
a. Purchase more through Pathao, ideally by using Pay Later
b. Ensure you have a valid digital payment method (e.g., BKash, cards) connected to your Pathao account.
c. Try to pay dues as early as possible and avoid paying late.
d. Maintain a good standing on Pathao by avoiding fraudulent activity.
a. Register interest on our waitlist: Opt-into the PayLater waitlist through the PayLater tile in the Pathao App. You can also pre-register for PayLater, which will increase your priority in the waiting list!
b. Continue using Pathao services: Take a few rides around the city with a Pathao Car, or order a meal to treat your special someone through Pathao Food. Our most loyal customers get priority access!
Most of the time, we will let you know why we’re not able to onboard you. Typically, you will be made eligible over time - you might just have to wait a bit longer! Keep using Pathao services to increase your position on the eligibility waitlist.
If you still have questions or concerns, do not hesitate to contact support.
No legal jargon, no hidden fees. We promise.
Sorry to hear that your experience with PayLater was not up to the mark! You can reach us by email at [email protected] or by phone at 09678100800. We’re open 24/7, so do not hesitate to get in touch!
We’re eager to hear from you! Do reach-out to us with any feedback on Pay Later at [email protected] or by phone at 09678100800. We’re looking forward to hearing from you!