Product category wise specific condition:

1. For Electronics  Product

RETURNABLE PRODUCT MUST BE :
(N : Not Required | Y: Required)

Return Reasons	New Condition	Sealed	Complete (including warranty cards, manuals, certificates of authenticity, tags, etc)	Not damaged	Tags And Labels Attached
Damaged	N	N	Y	N	Y
Defective (As per brand policy)	N	N	Y	Y	Y
Not as advertised	Y	Y	Y	Y	Y
Wrong Item Delivered	Y	Y (Product seal should not be broken EXCEPT for an item type that cannot be differentiated visually based on information provided on the box or packaging only)	Y	Y	Y
Missing Parts	Y	N	N	Y	Y
Sign of usage	N	N	Y	N	N
Doubts on authenticity	N	N	Y	N	N
Product is expired	N	N	Y	Y	Y
Change Of Mind	No Return	No Return	No Return	No Return	No Return

2. For Beauty & Grooming  Product

RETURNABLE PRODUCT MUST BE :
(N: Not Required | Y: Required)

Return Reasons	New Condition	Sealed	Complete (including warranty cards, manuals, certificates of authenticity, tags, etc)	Not damaged	Tags And Labels Attached
Damaged	N	N	Y	N	Y
Wrong Item Delivered	Y	Y (Product seal should not be broken EXCEPT for an item type that cannot be differentiated visually based on information provided on the box or packaging only)	Y	Y	Y
Others	No Return	No Return	No Return	No Return	No Return
Change Of Mind	No Return	No Return	No Return	No Return	No Return

3. For Fashion & Lifestyle  Product

RETURNABLE PRODUCT MUST BE :
(N: Not Required | Y: Required)

Return Reasons	Fresh Condition	Sealed	Complete (Proper folding, Fabric Pins, Clips or Collar Pads, All tags, Initial Packaging, Invoice, etc)	Not damaged	Tags And Labels Attached
Damaged	N	N	Y	N	Y
Not as advertised	Y	Y (The product must be unused, unworn, unwashed and without any flaws)	Y	Y	Y
Wrong Item Delivered	Y	Y (Product seal should not be broken EXCEPT for an item type that cannot be differentiated visually based on information provided on the box or packaging only)	Y	Y	Y
Change of Mind	No Return	No Return	No Return	No Return	No Return

4. Specific Returns Policy For Sub-Category:

4.1 Bags and Travel

 3 Days; Return and refund.

4.2 Bedding & Bath

3 Days; Return and refund.

4.3 Cameras

• 3 Days; Return and refund. Not eligible for return if the item is “No longer needed/Change of Mind”
• If your item arrived in defective / damaged or incorrect / incomplete condition, it is eligible for a refund.
• For device-related issues after usage please contact the brand warranty provider directly (if applicable).

4.4 Computers & Laptops

• 3 Days; Return and refund. Not eligible for return if the item is “No longer needed/Change of Mind”
• If your item arrived in defective / damaged or incorrect / incomplete condition, it is eligible for a refund.
• For device-related issues after usage please contact the brand warranty provider directly (if applicable).

4.4 Digital Goods

Non-returnable

4.5 Fashion

 3 Days; Return and refund.

4.6 Furniture & Décor

• 3 Days; Return and refund. Not eligible for return if the item is “No longer needed/Change of Mind”
• If your item arrived in defective / damaged or incorrect / incomplete condition, it is eligible for a refund.

4.7 Groceries

Non-returnable

4.8 Health & Beauty

• 3 Days; Return and refund. Not eligible for return if the item is “No longer needed/Change of Mind”
• If your item arrived in defective / damaged or incorrect / incomplete condition, it is eligible for a refund.
• For device-related issues after usage please contact the brand warranty provider directly (if applicable).

4.9 Home Appliances

• 3 Days; Return and refund. Not eligible for return if the item is “No longer needed/Change of Mind”
• If your item arrived in defective / damaged or incorrect / incomplete condition, it is eligible for a refund.
• For device-related issues after usage please contact the brand warranty provider directly (if applicable).

4.10 Kitchen & Dining

• 3 Days; Return and refund. Not eligible for return if the item is “No longer needed/Change of Mind”
• If your item arrived in defective / damaged or incorrect / incomplete condition, it is eligible for a refund.

4.11 Laundry & Cleaning

Non-returnable

4.12 Media, Music & Books

• 3 Days; Return and refund. Not eligible for return if the item is “No longer needed/Change of Mind”
• If your item arrived in defective / damaged or incorrect / incomplete condition, it is eligible for a refund.

4.13 Mobiles & Tablets

• 3 Days; Return and refund. Not eligible for return if the item is “No longer needed/Change of Mind”
• If your item arrived in defective / damaged or incorrect / incomplete condition, it is eligible for a refund.
• 3 days return policy will NOT be applicable if the phone is being returned under UNSEALED/USED Condition.
• For device-related issues after usage please contact the brand warranty provider directly (if applicable).

4.14 Mother & Baby

• 3 Days; Return and refund. Not eligible for return if the item is “No longer needed/Change of Mind”
• If your item arrived in defective / damaged or incorrect / incomplete condition, it is eligible for a refund.

4.15 Motors

• 3 Days; Return and refund. Not eligible for return if the item is “No longer needed/Change of Mind”
• If your item arrived in defective / damaged or incorrect / incomplete condition, it is eligible for a refund.

4.16 Pet Supplies

Non-returnable accept If your item arrived in damaged or incorrect it is eligible for a refund.

4.17 Service Product

Non-returnable 

4.18 Special Digital Products

Non-returnable 

4.19 Sports & Outdoors

• 3 Days; Return and refund. Not eligible for return if the item is “No longer needed/Change of Mind”
• If your item arrived in defective / damaged or incorrect / incomplete condition, it is eligible for a refund.

4.20 Stationery & Craft

• 3 Days; Return and refund. Not eligible for return if the item is “No longer needed/Change of Mind”
• If your item arrived in defective / damaged or incorrect / incomplete condition, it is eligible for a refund.

4.21 Tools, DIY & Outdoor

• 3 Days; Return and refund. Not eligible for return if the item is “No longer needed/Change of Mind”
• If your item arrived in defective / damaged or incorrect / incomplete condition, it is eligible for a refund.

4.22 Toys & Games

• 3 Days; Return and refund. Not eligible for return if the item is “No longer needed/Change of Mind”
• If your item arrived damaged or incorrect it is eligible for a refund.

4.23 TV, Audio / Video, Gaming & Wearables

• 3 Days; Return and refund. Not eligible for return if the item is “No longer needed/Change of Mind”
• If your item arrived in defective / damaged or incorrect / incomplete condition, it is eligible for a refund.
• For device-related issues after usage please contact the brand warranty provider directly (if applicable).

4.24 Watches, Sunglasses and Jewellery

• 3 Days; Return and refund. Not eligible for return if the item is “No longer needed/Change of Mind”
• If your item arrived in defective / damaged or incorrect / incomplete condition, it is eligible for a refund.