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Pathao Shop Is Here with the Popular Brands, All in One App

Shop Non-Stop at Pathao Shop

From getting to work on time to receiving food fast, Pathao has always been about making life easier. Now, we’re taking that promise one step further.

Say hello to Pathao Shop, live on the Pathao Super app.

Pathao Shop brings together everything you need, from essentials to upgrades, in one convenient destination, right inside the app you already trust. No extra downloads, no switching platforms. Just shopping made it convenient.

Discover What Pathao Shop Offers

Pathao Shop is here with the nation’s popular brand collection! Whether you’re updating your gadgets, refreshing your wardrobe, or shopping for your home, it is all available in one place.

Explore top brands like JBL, Moonskin, Oraimo, and many more that you love and trust, all under one roof. Think of it as a modern department store in your pocket, designed to make life easier for you.

Explore a Wide Range of Categories

Pathao Shop has something for every need and interest:

  • Electronics
    Gadgets, accessories, and tech essentials for work, play, and everything in between
  • Fashion
    Fashion that fits your lifestyle, whether dressing up or keeping it casual
  • Personal Care
    Self-care essentials to help you look good and feel better
  • Lifestyle
    Practical and stylish items to make your space feel more like home
  • Automotive
    Must-haves to keep your ride ready for the road
  • Hobbies
    Gear and essentials for the things you love doing in your free time
  • Pet care
    Because your pets deserve the same care and convenience too
  • Grocery
    Everyday essentials, fresh products, and pantry staples to keep your kitchen stocked and meals ready.

Why Choose Pathao Shop

Life moves fast, and shopping should keep up. Pathao Shop is designed to give you:

  • One app for everything – No need to switch between multiple platforms
  • A trusted ecosystem – Built within the Pathao experience you already rely on
  • Convenience first – Easy browsing, simple ordering, and smooth checkout

Shopping at Pathao Shop is about more than buying products. Pathao Shop is here with the popular brands and fast delivery to make shopping more convenient for you.

From daily must-haves to lifestyle essentials, shop nonstop at Pathao Shop.

Pathao Shop Return & Refund Policy

At Pathao Shop, we aim to ensure a smooth shopping experience for our customers. Below are the details of our return, refund, and seller payout policies.

Return Policy

Pathao Shop offers two types of returns:

1. Doorstep Return (Failed Delivery)

A doorstep return occurs when a customer refuses to accept the package at the time of delivery. In such cases, the order is marked as a failed delivery and returned immediately.

2. Post-Delivery Return (7-Day Return Policy)

Customers may request a return within 07 (seven) days of delivery after receiving their order, subject to approval.

Customer Return Process

Initiation:

Customers can initiate a return request through the Pathao app once the order status is marked as Delivered.

The request must include:

  • A valid return reason
  • Photo or video proof
  • Refund account details

Approval Timeline:

Customers will receive a notification via App and/or SMS confirming whether the return request is approved or rejected within 03 (three) days of submission.

Refund Policy

Once a return request is approved, refunds are processed within 05 (five) days, depending on the original payment method.

Refund Methods & Timelines

Payment MethodProcessing TimeRefund Method
Pay WalletInstantCredited to Pay Wallet
Mobile Wallets (bKash, etc.)1–2 business daysRefunded to the same mobile wallet
Card Payments3–5 business daysBank/Card reversal
Cash on Delivery (COD) > BDT 5,0003–5 business daysBank transfer (based on CX-provided details)
Cash on Delivery (COD) ≤ BDT 5,0003–5 business daysCredited to Pathao Wallet

Seller Payout Policy

Seller payouts are processed on a T+8 basis, meaning sellers receive payment 08 (eight)  days after successful delivery.

Example:

  • An order delivered on January 1 will be paid out on January 8
  • An order delivered on January 2 will be paid out on January 9, and so on

All offers, services, return policies, refund timelines, and seller payout terms are subject to applicable Pathao Shop Terms and Conditions and may be updated or modified without prior notice.