Beat Traffic, Save Time

Nothing beats traffic like Pathao Bikes and you know it! Save time and save money by ride-sharing with Pathao Bikes.

We Got You Covered

Our rides are secured, so when ride-sharing with us you get the safest rides.

Always Available

Be it early in the morning or late in the night, our expert riders are always available to provide you with the best ride-sharing experience!

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Get going with Pathao Bike

01 Download the App

Pathao bikes are your fastest solution to the city’s everyday traffic. Download the app.

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02 Request your Ride

Select the bike option and set your pickup & destination locations.

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03 Wait for Your Ride

Pathao will connect you to a nearby rider. Wait for the rider to arrive and start your journey.

Bike Ride with pathao

Pay Cashless for your Ride

Enjoy hassle-free payment with the option to pay with your card, Digital pay or bKash.

Learn More
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Earn with your Bike

  • Fast, Safe & Easy Income for a better lifestyle
  • Scope to avail bonus offers
  • Hassle free on-time Payment
Become a Rider
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Frequently Asked Questions

Please report an issue through your user app following this process: Pathao App> Profile> History> Report Issue> I would like a refund> I was overcharged> then write ride details> Submit. Or, you can mail us your complaint at [email protected].
To use our service you have to send a ride request using your Pathao app. To use our service as a user you have to download the app from google play store/ Appstore. Android app: http://bit.ly/PathaoAndroid iOS app: http://apple.co/2lFMrb0 After downloading the app select your pickup and drop off location and then select 'Send pickup request.' The nearest rider/ captain will pick you up.
Welcome to Pathao. You can get a 50% discount on your first bike ride by using your friends invite code. We send promo code from time to time to our regular customers by SMS and app notification. Stay connected with us and keep your app updated. We hope you will get our future promo codes timely.
For this type of issue, you may cancel the ride because every rider should carry an extra helmet for the customer. And if you can share us about this issue we will take corrective measures about this. Your safety is our first concern.
For this type of issue, you may ask the rider for slowing down bike speed or you can ask him to park in any safe place then call us immediately or call us 09678100800. After sharing us about this issue we will take corrective measures for the rider. Your safety is our first concern.
It might be because of the following: Incorrect payment details / bounced payments Disqualified due to fraud Insufficient completion rate Oversight / back-end error
To update your document, please take a clear picture (possibly scan copy) and send us through any channels below: 1. Mail [email protected] 2. WhatsApp 01904488259 3. Viber 01904488259 4. Imo 01904488259 (Do not forget to mention your contact number that is registered to Pathao).
If you have faced any inconvenience while using our service then please report us through the Pathao app so that we can help you and take the necessary steps. Reporting process: Pathao App> Profile> History> Select Trip Id > Report Issue> Issues with my fare> then write ride details> Submit Or you can mail us at [email protected]
Dear Concern, Welcome to Pathao. To update your document, please take a clear picture (possibly scan copy) and send us through any channels below: 1. Mail [email protected] 2. WhatsApp 01904488259 3. Viber 01904488259 4. Emo 01904488259 (Do not forget to mention your contact number that is registered to Pathao). Thank you for being with Pathao!
Please call us at our helpline to know the suspension reason and duration. You have to visit our Walk-In-Support center to withdraw your suspension.
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Pathao