Explore Restaurants Beyond Your Neighbourhood with Pathao Food

Ever caught yourself thinking, “I wish they delivered here”

Maybe you’re in Bashundhara but have been wanting to order kebabs from Gulshan. Or you’ve been eyeing a dessert spot in Dhanmondi, but it’s always been just outside your delivery area.

Well, not anymore.

With Far Away Favorites, Pathao Food is making it easier than ever to order from restaurants beyond your neighbourhood, so you can enjoy more of the city’s favourite restaurants without leaving home.

More restaurants, More options

The best meals aren’t always around the corner.

Sometimes your favorite restaurant is just a little farther away. Other times, it’s that trending place you’ve been saving for “someday.” With Far Away Favorites, you no longer have to limit yourself to restaurants within the standard delivery radius.

From Gulshan to Bashundhara, Dhanmondi to Mirpur, and beyond, you can now discover more restaurants, explore new flavors, and revisit old favorites, all through Pathao Food.

How does Far Away Favorites work?

Using Far Away Favorites is simple.

• While browsing restaurants on Pathao Food, look for the Far Away Favorites section.
• If you see the section, it means the restaurant delivers beyond its regular delivery area, so you can order even if it’s a little farther away.
• Just place your order as you normally would, and we’ll take care of the rest.

A few things to keep in mind

Since your order is travelling a longer distance, there are a few things worth knowing before you check out:

Delivery time

Because your food is coming from another neighborhood, delivery may take a little longer than a regular order.

Don’t worry, though. The estimated delivery time shown in the app already factors in the additional distance, so you’ll know exactly when to expect your order.

Delivery fee

Delivery fees for Far Away Favorites orders may vary depending on:

• The distance between you and the restaurant
• Current demand
• Ongoing offers or promotions

The final delivery fee will always be displayed before you confirm your order.

Restaurant availability

Beyond your neighborhood restaurants are available only for restaurants displaying in the Far Away Favorites section.

Restaurant availability may vary depending on operating hours, delivery coverage, restaurant acceptance, and rider availability.

Fast, secure digital payments

You can pay for your Far Away Favorites orders using any of the available digital payment methods on Pathao Food, including:

• Pathao Pay
• Mobile Financial Services (MFS)
• Debit Cards
• Credit Cards
• Other supported digital payment methods available during checkout

Simply select your preferred payment option, complete the payment securely, and your order will be confirmed instantly within the app.

Digital payments also make your checkout experience faster, safer, and completely contactless.

What happens if my order gets cancelled?

If your Far Away Favorites order is cancelled before delivery, eligible refunds will be processed in accordance with Pathao’s refund policy.

Estimated refund timelines are:

• Pathao Pay: Within 3–5 working days
• bKash / Nagad: Within 5 working days
• Bank Account / Debit or Credit Card: Within 15 working days after approval
• Pay Later: Adjusted within 24 hours from your outstanding balance

Time to explore more

Just look for the Far Away Favorites section and order from beyond your neighborhood.