Earn with Your Bike or Car
Become a captain or rider on the highest earning platform!
Frequently Asked Questions
To become a Pathao Rider > download the Pathao Drive app from Playstore > Choose your city (Kathmandu/Chitwan) > Choose your vehicle ('Tuktuk') > sign up with your phone number & upload the required documents and sign up for Tuktuk. You can also sign up from the website.
It might be because of the following reasons:
a) Incorrect payment details/ bounced payment
b) Disqualified due to fraud
c) Insufficient completion rate
d) Oversight/ back-end error
Firstly, please check whether your quest is completed or not. Checking Process: Pathao App>Income>QuestHistory>then check if you have completed the quest and if the quest is completed, your quest amount will be added after 4 pm on working days (From Monday to Friday).
To update your documents, kindly take a clear picture of your bluebook (all pages), license & your passport size photo and send them on our Viber number 9801908584
Please call us at our customer care number 01-5970099. NTC users can dial our toll-free number: 1660-01-78899 to know the suspension reason and its duration. We will unsuspend your account after a certain time. Call Center services are available 24*7.
Paying process: open your khalti app > Go to send an Request > Type your Pathao khalti number > Select the purpose > Write your name and number > Send (make sure that you have inserted your right mobile number and name)