{"id":3110,"date":"2023-04-06T09:14:44","date_gmt":"2023-04-06T09:14:44","guid":{"rendered":"https:\/\/pathao.com\/np\/?page_id=3110"},"modified":"2023-04-06T09:14:45","modified_gmt":"2023-04-06T09:14:45","slug":"faqs","status":"publish","type":"page","link":"https:\/\/pathao.com\/np\/faqs\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"\n

FOOD QUERIES<\/p>\n\n\n\n

1. How can I make a complaint about my Pathao hero or some issues I faced with my food delivery?<\/strong>
If you have any issues regarding your Pathao hero or food delivery you can contact our customer service via the number 01 5970099 on extension 3.\u00a0
\u092f\u0926\u093f \u0924\u092a\u093e\u0907\u0901\u0932\u093e\u0908 \u0924\u092a\u093e\u0907\u0901\u0915\u094b \u092a\u0920\u093e\u0913 \u0939\u093f\u0930\u094b \u0935\u093e \u0916\u093e\u0928\u093e \u0935\u093f\u0924\u0930\u0923\u0915\u094b \u092c\u093e\u0930\u0947\u092e\u093e \u0915\u0941\u0928\u0948 \u0938\u092e\u0938\u094d\u092f\u093e \u091b \u092d\u0928\u0947 \u0924\u092a\u093e\u0907\u0901\u0932\u0947, \u0928\u092e\u094d\u092c\u0930 01 5970099 \u092e\u093e\u0930\u094d\u092b\u0924 \u090f\u0915\u094d\u0938\u091f\u0947\u0928\u094d\u0938\u0928 3 \u092e\u093e \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u092a\u094d\u0930\u0924\u093f\u0928\u093f\u0927\u093f\u0938\u0902\u0917 \u0938\u092e\u094d\u092a\u0930\u094d\u0915 \u0917\u0930\u094d\u0928 \u0938\u0915\u094d\u0928\u0941\u0939\u0941\u0928\u094d\u091b\u0964\u00a0<\/p>\n\n\n\n

2. What to do when the food I ordered got damaged\/lost?<\/strong>
If the food you ordered got damaged or lost you can contact our customer service via the number 01 5970099 on extension 3 regarding the details. We will take necessary actions depending on whether the food got damaged at the restaurant or while being delivered by the Pathao hero.
\u092f\u0926\u093f \u0924\u092a\u093e\u0908\u0932\u0947 \u0905\u0930\u094d\u0921\u0930 \u0917\u0930\u094d\u0928\u0941\u092d\u090f\u0915\u094b \u0916\u093e\u0928\u093e \u092c\u093f\u0917\u094d\u0930\u093f\u092f\u094b \u0935\u093e \u0939\u0930\u093e\u090f\u092e\u093e \u0924\u092a\u093e\u0908\u0932\u0947 \u0939\u093e\u092e\u094d\u0930\u094b \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e\u0932\u093e\u0908 \u0928\u092e\u094d\u092c\u0930 01 5970099 \u092e\u093e\u0930\u094d\u092b\u0924 \u090f\u0915\u094d\u0938\u091f\u0947\u0928\u094d\u0938\u0928\u00a0 3 \u092e\u093e \u0938\u092e\u094d\u092a\u0930\u094d\u0915 \u0917\u0930\u094d\u0928 \u0938\u0915\u094d\u0928\u0941\u0939\u0941\u0928\u094d\u091b\u0964 \u0916\u093e\u0928\u093e \u0930\u0947\u0938\u094d\u091f\u0941\u0930\u0947\u0928\u094d\u091f\u092e\u093e \u092c\u093f\u0917\u094d\u0930\u093f\u092f\u094b \u0935\u093e \u092a\u0920\u093e\u0913 \u0939\u093f\u0930\u094b\u0932\u0947 \u092a\u0941\u0930\u094d\u200d\u092f\u093e\u0909\u0928\u0947 \u0915\u094d\u0930\u092e\u092e\u093e \u092c\u093f\u0917\u094d\u0930\u093f\u092f\u094b, \u0924\u094d\u200d\u092f\u0938 \u0906\u0927\u093e\u0930\u092e\u093e \u0939\u093e\u092e\u0940\u0932\u0947 \u0906\u0935\u0936\u094d\u092f\u0915 \u0915\u093e\u0930\u092c\u093e\u0939\u0940 \u0917\u0930\u094d\u0928\u0947\u091b\u094c\u0902\u0964<\/p>\n\n\n\n

3. How can I get a discount or offers on Pathao food?<\/strong>
You can get discounts on Pathao food by ordering through various offers provided within the app daily. You can also participate in giveaways on our social media accounts to receive discounts.\u00a0
\u0924\u092a\u093e\u0908\u0902\u0932\u0947 \u0926\u0948\u0928\u093f\u0915 \u090f\u092a \u092d\u093f\u0924\u094d\u0930 \u0909\u092a\u0932\u092c\u094d\u0927 \u0917\u0930\u093e\u0907\u090f\u0915\u093e \u0935\u093f\u092d\u093f\u0928\u094d\u0928 \u0905\u092b\u0930\u0939\u0930\u0942 \u092e\u093e\u0930\u094d\u092b\u0924 \u0905\u0930\u094d\u0921\u0930 \u0917\u0930\u0947\u0930 \u092a\u0920\u093e\u0913 \u092b\u0941\u0921\u092e\u093e \u091b\u0941\u091f \u092a\u094d\u0930\u093e\u092a\u094d\u0924 \u0917\u0930\u094d\u0928 \u0938\u0915\u094d\u0928\u0941\u0939\u0941\u0928\u094d\u091b\u0964 \u0924\u092a\u093e\u0907\u0901 \u0939\u093e\u092e\u094d\u0930\u094b \u0938\u093e\u092e\u093e\u091c\u093f\u0915 \u0938\u091e\u094d\u091c\u093e\u0932\u092e\u093e \u0939\u0941\u0928\u0947 \u0917\u0947\u092e\u0939\u0930\u0942\u092e\u093e \u092d\u093e\u0917 \u0932\u093f\u090f\u0930 \u092a\u0928\u093f \u091b\u0942\u091f \u092a\u094d\u0930\u093e\u092a\u094d\u0924 \u0917\u0930\u094d\u0928 \u0938\u0915\u094d\u0928\u0941\u0939\u0941\u0928\u094d\u091b\u0964<\/p>\n\n\n\n

4. How do you ensure the quality of the food?<\/strong>
We ensure the quality of the food by providing our Pathao heroes with proper training and guidance on food handling & safety and also by making sure the restaurants are providing quality food.
\u0939\u093e\u092e\u0940 \u0939\u093e\u092e\u094d\u0930\u093e \u092a\u0920\u093e\u0913 \u0939\u093f\u0930\u094b\u0939\u0930\u0942\u0932\u093e\u0908 \u0916\u093e\u0928\u093e\u0915\u094b \u0935\u094d\u092f\u0935\u0938\u094d\u0925\u093e\u092a\u0928\u092e\u093e \u0909\u091a\u093f\u0924 \u0924\u093e\u0932\u093f\u092e \u0926\u093f\u090f\u0930 \u0930 \u0930\u0947\u0938\u094d\u091f\u0941\u0930\u0947\u0928\u094d\u091f\u0939\u0930\u0942 \u0928\u093f\u0930\u0940\u0915\u094d\u0937\u0923 \u0917\u0930\u0947\u0930 \u0916\u093e\u0928\u093e\u0915\u094b \u0917\u0941\u0923\u0938\u094d\u0924\u0930 \u0938\u0941\u0928\u093f\u0936\u094d\u091a\u093f\u0924 \u0917\u0930\u094d\u091b\u094c\u0902\u0964\u00a0<\/p>\n\n\n\n

5. I forgot to apply promo code to my food order. What can I do now?<\/strong>
If you forgot to apply your promo code and the food has not yet been delivered to you, you can contact our customer service via the number 01 5970099 to cancel the order and re-apply the promo code.\u00a0
\u092f\u0926\u093f \u0924\u092a\u093e\u0908\u0902\u0932\u0947 \u0906\u092b\u094d\u0928\u094b \u092a\u094d\u0930\u094b\u092e\u094b \u0915\u094b\u0921 \u0932\u093e\u0917\u0942 \u0917\u0930\u094d\u0928 \u092c\u093f\u0930\u094d\u0938\u0928\u0941\u092d\u092f\u094b \u0930 \u0916\u093e\u0928\u093e \u0905\u091d\u0948 \u0921\u0947\u0932\u093f\u092d\u0930 \u092d\u090f\u0915\u094b \u091b\u0948\u0928 \u092d\u0928\u0947, \u0924\u092a\u093e\u0908\u0902\u0932\u0947 \u0905\u0930\u094d\u0921\u0930 \u0930\u0926\u094d\u0926 \u0917\u0930\u094d\u0928 \u0930 \u092a\u094d\u0930\u094b\u092e\u094b \u0915\u094b\u0921 \u092a\u0941\u0928: \u0932\u093e\u0917\u0942 \u0917\u0930\u094d\u0928 \u0939\u093e\u092e\u094d\u0930\u094b \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e\u0932\u093e\u0908 01 5970099\u00a0 \u0928\u092e\u094d\u092c\u0930\u092e\u093e\u00a0 \u0938\u092e\u094d\u092a\u0930\u094d\u0915 \u0917\u0930\u094d\u0928 \u0938\u0915\u094d\u0928\u0941\u0939\u0941\u0928\u094d\u091b\u0964<\/p>\n\n\n\n

6. My Pathao heroes number is unreachable. What should I do?<\/strong>
If your Pathao hero is unreachable you can reach him through his alternate number. If you still can’t reach him you can contact our customer service via the number 01 5970099 on extension 3
\u092f\u0926\u093f \u0924\u092a\u093e\u0907\u0901\u0915\u094b \u092a\u0920\u093e\u0913\u00a0 \u0939\u093f\u0930\u094b \u092a\u0939\u0941\u0901\u091a\u092f\u094b\u0917\u094d\u092f \u0939\u0941\u0928\u0941\u0939\u0941\u0928\u094d\u200d\u0928 \u092d\u0928\u0947 \u0924\u092a\u093e\u0907\u0901 \u0909\u0939\u093e\u0901\u0932\u093e\u0908 \u0909\u0939\u093e\u0901\u0915\u094b \u0935\u0948\u0915\u0932\u094d\u092a\u093f\u0915 \u0928\u092e\u094d\u092c\u0930 \u092e\u093e\u0930\u094d\u092b\u0924 \u0938\u092e\u094d\u200d\u092a\u0930\u094d\u0915 \u0917\u0930\u094d\u0928 \u0938\u0915\u094d\u0928\u0941\u0939\u0941\u0928\u094d\u091b\u0964 \u092f\u0926\u093f \u0924\u092a\u093e\u0907\u0901\u0932\u0947 \u0905\u091d\u0948 \u0909\u0939\u093e\u0901\u0938\u0901\u0917 \u0938\u092e\u094d\u092a\u0930\u094d\u0915 \u0917\u0930\u094d\u0928 \u0938\u0915\u094d\u0928\u0941 \u092d\u090f\u0928 \u092d\u0928\u0947 \u0924\u092a\u093e\u0907\u0901\u0932\u0947 \u090f\u0915\u094d\u0938\u091f\u0947\u0928\u094d\u0938\u0928 3 \u092e\u093e \u0928\u092e\u094d\u092c\u0930 01 5970099 \u092e\u093e\u0930\u094d\u092b\u0924 \u0939\u093e\u092e\u094d\u0930\u094b \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e\u0932\u093e\u0908 \u0938\u092e\u094d\u092a\u0930\u094d\u0915 \u0917\u0930\u094d\u0928 \u0938\u0915\u094d\u0928\u0941\u0939\u0941\u0928\u094d\u091b\u0964<\/p>\n\n\n\n

7. I got the wrong food. What should I do?<\/strong>
If you got the wrong food order, you can contact our customer service via the number 01 5970099 on extension 3 and we will provide a compensation discount for you for your next order.\u00a0
\u092f\u0926\u093f \u0924\u092a\u093e\u0908\u0902\u0932\u0947 \u0917\u0932\u0924 \u0916\u093e\u0928\u093e \u0905\u0930\u094d\u0921\u0930 \u092a\u093e\u0909\u0928\u0941\u092d\u092f\u094b \u092d\u0928\u0947, \u0924\u092a\u093e\u0908\u0902\u0932\u0947 \u090f\u0915\u094d\u0938\u091f\u0947\u0928\u094d\u0938\u0928 3 \u092e\u093e \u0928\u092e\u094d\u092c\u0930 01 5970099 \u092e\u093e\u0930\u094d\u092b\u0924 \u0939\u093e\u092e\u094d\u0930\u094b \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e\u0932\u093e\u0908 \u0938\u092e\u094d\u092a\u0930\u094d\u0915 \u0917\u0930\u094d\u0928 \u0938\u0915\u094d\u0928\u0941\u0939\u0941\u0928\u094d\u091b \u0930 \u0939\u093e\u092e\u0940 \u0924\u092a\u093e\u0908\u0902\u0915\u094b \u0905\u0930\u094d\u0915\u094b \u0905\u0930\u094d\u0921\u0930\u0915\u094b \u0932\u093e\u0917\u093f \u0915\u094d\u0937\u0924\u093f\u092a\u0942\u0930\u094d\u0924\u093f \u091b\u0941\u091f \u092a\u094d\u0930\u094b\u092e\u094b \u0915\u094b\u0921 \u092a\u094d\u0930\u0926\u093e\u0928 \u0917\u0930\u094d\u0928\u0947\u091b\u094c\u0902\u0964<\/p>\n\n\n\n

8. I want to order food and get it after 2 hours or more. Is it possible?<\/strong>
We are sorry but due to the inconvenience, it will cause our Pathao heroes, delivery after a certain period of time is not possible.
\u0939\u093e\u092e\u0940 \u0915\u094d\u0937\u092e\u093e\u092a\u094d\u0930\u093e\u0930\u094d\u0925\u0940 \u091b\u094c\u0902 \u0924\u0930 \u092a\u0920\u093e\u0913\u00a0 \u0939\u093f\u0930\u094b\u0939\u0930\u0942\u0932\u093e\u0908 \u0939\u0941\u0928\u0947 \u0905\u0938\u0941\u0935\u093f\u0927\u093e\u0915\u094b \u0915\u093e\u0930\u0923, \u0928\u093f\u0936\u094d\u091a\u093f\u0924 \u0938\u092e\u092f \u092a\u091b\u093f \u0921\u0947\u0932\u093f\u092d\u0930\u0940 \u0938\u092e\u094d\u092d\u0935 \u091b\u0948\u0928\u0964<\/p>\n\n\n\n

9. I want to order from a restaurant that is not in the app. Is it Possible?<\/strong>
We are sorry but it is not possible to order from a restaurant that is not registered on Pathao.\u00a0
\u0939\u093e\u092e\u0940 \u0915\u094d\u0937\u092e\u093e\u092a\u094d\u0930\u093e\u0930\u094d\u0925\u0940 \u091b\u094c\u0902, \u092a\u0920\u093e\u0913\u092e\u093e \u0926\u0930\u094d\u0924\u093e \u0928\u092d\u090f\u0915\u094b \u0930\u0947\u0938\u094d\u091f\u0941\u0930\u0947\u0928\u094d\u091f\u092c\u093e\u091f \u0905\u0930\u094d\u0921\u0930 \u0917\u0930\u094d\u0928 \u0938\u092e\u094d\u092d\u0935 \u091b\u0948\u0928\u0964<\/p>\n\n\n\n

10. The delivery agent canceled my order. What should I do?<\/strong>
If the delivery agent canceled your order you can contact our customer service via the number 01 5970099 on extension 3.\u00a0
\u092f\u0926\u093f \u0921\u0947\u0932\u093f\u092d\u0930\u0940 \u0939\u093f\u0930\u094b\u0932\u0947 \u0924\u092a\u093e\u0908\u0902\u0915\u094b \u0905\u0930\u094d\u0921\u0930 \u0930\u0926\u094d\u0926 \u0917\u0930\u094d\u0928\u0941\u092d\u092f\u094b \u092d\u0928\u0947 \u0924\u092a\u093e\u0908\u0902\u0932\u0947 \u090f\u0915\u094d\u0938\u091f\u0947\u0928\u094d\u0938\u0928 3 \u092e\u093e \u0928\u092e\u094d\u092c\u0930 01 5970099 \u092e\u093e\u0930\u094d\u092b\u0924 \u0939\u093e\u092e\u094d\u0930\u094b \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e\u0932\u093e\u0908 \u0938\u092e\u094d\u092a\u0930\u094d\u0915 \u0917\u0930\u094d\u0928 \u0938\u0915\u094d\u0928\u0941\u0939\u0941\u0928\u094d\u091b\u0964<\/p>\n\n\n\n

11. I ordered the food by mistake. What should I do?<\/strong>
If you happen to order your food by mistake you can contact our customer service via the number 01 5970099 on extension 3 to cancel the order.
\u092f\u0926\u093f \u0924\u092a\u093e\u0908\u0902\u0932\u0947 \u0917\u0932\u094d\u0924\u0940\u0932\u0947 \u0906\u092b\u094d\u0928\u094b \u0916\u093e\u0928\u093e \u0905\u0930\u094d\u0921\u0930 \u0917\u0930\u094d\u0928\u0941\u092d\u092f\u094b \u092d\u0928\u0947, \u0924\u092a\u093e\u0908\u0902\u0932\u0947 \u0905\u0930\u094d\u0921\u0930 \u0930\u0926\u094d\u0926 \u0917\u0930\u094d\u0928 \u090f\u0915\u094d\u0938\u091f\u0947\u0928\u094d\u0938\u0928 3 \u092e\u093e \u0930\u0939\u0947\u0915\u094b \u0928\u092e\u094d\u092c\u0930 01 5970099 \u092e\u093e\u0930\u094d\u092b\u0924 \u0939\u093e\u092e\u094d\u0930\u094b \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e\u0932\u093e\u0908 \u0938\u092e\u094d\u092a\u0930\u094d\u0915 \u0917\u0930\u094d\u0928 \u0938\u0915\u094d\u0928\u0941\u0939\u0941\u0928\u094d\u091b\u0964<\/p>\n\n\n\n

GENERAL\u00a0\/ RIDES<\/strong> QUERIES<\/p>\n\n\n\n

1. How can I raise my Complaints?<\/strong>
You can raise your complaints by contacting us via telephone on our number 01 5970099. As an alternative, you can also raise your issues with us by messaging us on social media.\u00a0
\u0924\u092a\u093e\u0908\u0902\u0932\u0947 \u0939\u093e\u092e\u094d\u0930\u094b \u0928\u092e\u094d\u092c\u0930 \u0966\u0967 \u096b\u096f\u096d\u0966\u0966\u096f\u096f \u092e\u093e \u091f\u0947\u0932\u093f\u092b\u094b\u0928 \u092e\u093e\u0930\u094d\u092b\u0924 \u0938\u092e\u094d\u092a\u0930\u094d\u0915 \u0917\u0930\u0947\u0930 \u0906\u092b\u094d\u0928\u093e \u0917\u0941\u0928\u093e\u0938\u094b\u0939\u0930\u0942 \u0930\u093e\u0916\u094d\u200d\u0928 \u0938\u0915\u094d\u0928\u0941\u0939\u0941\u0928\u094d\u091b\u0964 \u0935\u0948\u0915\u0932\u094d\u092a\u093f\u0915 \u0930\u0942\u092a\u092e\u093e, \u0924\u092a\u093e\u0908\u0902\u0932\u0947 \u0939\u093e\u092e\u0940\u0932\u093e\u0908 \u0938\u093e\u092e\u093e\u091c\u093f\u0915 \u0938\u091e\u094d\u091c\u093e\u0932\u092e\u093e \u0938\u0928\u094d\u0926\u0947\u0936 \u092a\u0920\u093e\u090f\u0930 \u092a\u0928\u093f \u0906\u092b\u094d\u0928\u093e \u0938\u092e\u0938\u094d\u092f\u093e\u0939\u0930\u0942 \u0909\u0920\u093e\u0909\u0928 \u0938\u0915\u094d\u0928\u0941\u0939\u0941\u0928\u094d\u091b\u0964<\/p>\n\n\n\n

2. Is my account information secure?<\/strong>
Yes, your account information is always secured and protected.\u00a0
\u0924\u092a\u093e\u0908\u0902\u0915\u094b \u0916\u093e\u0924\u093e \u091c\u093e\u0928\u0915\u093e\u0930\u0940 \u0938\u0927\u0948\u0902 \u0938\u0941\u0930\u0915\u094d\u0937\u093f\u0924 \u0930 \u0938\u0941\u0928\u093f\u0936\u094d\u091a\u093f\u0924 \u091b\u0964<\/p>\n\n\n\n

3. How do I pay for my rides or my food\/bazaar order?<\/strong>
You can pay for your rides or food\/bazaar order with either cash, e-wallets, or mobile banking.\u00a0
\u0924\u092a\u093e\u0908\u0902\u0932\u0947 \u0906\u092b\u094d\u0928\u094b \u0930\u093e\u0907\u0921 \u0935\u093e \u0916\u093e\u0928\u093e\/\u092c\u091c\u093e\u0930 \u0905\u0930\u094d\u0921\u0930\u0915\u094b \u0932\u093e\u0917\u093f \u0928\u0917\u0926, \u0908-\u0935\u093e\u0932\u0947\u091f \u0935\u093e \u092e\u094b\u092c\u093e\u0907\u0932 \u092c\u0948\u0902\u0915\u093f\u0919\u092e\u093e\u0930\u094d\u092b\u0924 \u092d\u0941\u0915\u094d\u0924\u093e\u0928\u0940 \u0917\u0930\u094d\u0928 \u0938\u0915\u094d\u0928\u0941\u0939\u0941\u0928\u094d\u091b\u0964<\/p>\n\n\n\n

4. What is Pathao bazaar?<\/strong>
Pathao bazaar is a Quick-commerce platform that provides super fast delivery to any immediate products you require which can be found inside the Pathao app.\u00a0
\u092a\u0920\u093e\u0913 \u092c\u091c\u093e\u0930 \u090f\u0909\u091f\u093e \u0915\u094d\u200d\u0935\u093f\u0915-\u0915\u092e\u0930\u094d\u0938 \u092a\u094d\u0932\u0947\u091f\u092b\u0930\u094d\u092e \u0939\u094b, \u091c\u0938\u0932\u0947 \u0924\u092a\u093e\u0908\u0902\u0932\u093e\u0908 \u092a\u0920\u093e\u0913 \u090f\u092a \u092d\u093f\u0924\u094d\u0930 \u092c\u093e\u091f \u0915\u0941\u0928\u0948 \u092a\u0928\u093f \u0906\u0935\u0936\u094d\u092f\u0915 \u0938\u093e\u092e\u093e\u0928 \u0924\u0924\u094d\u0915\u093e\u0932\u0948 \u0935\u093e \u091b\u093f\u091f\u094b \u0921\u0947\u0932\u093f\u092d\u0930\u0940 \u0917\u0930\u094d\u0926\u091b\u0964<\/p>\n\n\n\n

5. What is Pathao food?<\/strong>
Pathao food is a food delivery platform that provides quick and fast delivery of food right to your doorstep which can be accessed through the Pathao app.\u00a0
\u092a\u0920\u093e\u0913 \u092b\u0942\u0921 \u090f\u0915 \u0916\u093e\u0926\u094d\u092f \u0935\u093f\u0924\u0930\u0923 \u092a\u094d\u0932\u0947\u091f\u092b\u0930\u094d\u092e \u0939\u094b \u091c\u0938\u0932\u0947 \u0924\u092a\u093e\u0908\u0902\u0915\u094b \u0918\u0930\u0915\u094b \u0922\u094b\u0915\u093e\u092e\u0948 \u0916\u093e\u0928\u093e\u0915\u094b \u091b\u093f\u091f\u094b \u0921\u0947\u0932\u093f\u092d\u0930\u0940 \u092a\u094d\u0930\u0926\u093e\u0928 \u0917\u0930\u094d\u0926\u091b \u091c\u0941\u0928 \u092a\u0920\u093e\u0913 \u090f\u092a \u092e\u093e\u0930\u094d\u092b\u0924 \u092a\u0939\u0941\u0901\u091a \u0917\u0930\u094d\u0928 \u0938\u0915\u093f\u0928\u094d\u091b\u0964<\/p>\n\n\n\n

6. How do I report an issue\/complaint?<\/strong>
You can issue an issue or complaint to our customer service via telephone at the number 01 5970099.
\u0924\u092a\u093e\u0908\u0932\u0947 \u0939\u093e\u092e\u094d\u0930\u094b \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e\u0932\u093e\u0908 01 5970099 \u0928\u092e\u094d\u092c\u0930\u092e\u093e \u091f\u0947\u0932\u093f\u092b\u094b\u0928 \u092e\u093e\u0930\u094d\u092b\u0924, \u0906\u092b\u094d\u0928\u094b \u0938\u092e\u0938\u094d\u092f\u093e \u0935\u093e \u0917\u0941\u0928\u093e\u0938\u094b \u091c\u093e\u0930\u0940 \u0917\u0930\u094d\u0928 \u0938\u0915\u094d\u0928\u0941\u0939\u0941\u0928\u094d\u091b\u0964<\/p>\n\n\n\n

7. How many people can get in a pathao car?<\/strong>
As per the traffic rules and regulations up to 5 people can take a ride in a Pathao car at a time including the captain.
\u091f\u094d\u0930\u093e\u092b\u093f\u0915 \u0928\u093f\u092f\u092e \u0905\u0928\u0941\u0938\u093e\u0930 \u092a\u0920\u093e\u0913 \u0915\u093e\u0930\u092e\u093e \u090f\u0915 \u092a\u091f\u0915\u092e\u093e \u0915\u094d\u092f\u093e\u092a\u094d\u091f\u0947\u0928\u0938\u0939\u093f\u0924 \u096b \u091c\u0928\u093e\u0938\u092e\u094d\u092e \u091a\u0922\u094d\u0928 \u092a\u093e\u0909\u0928\u0941\u0939\u0941\u0928\u0947\u091b\u0964<\/p>\n\n\n\n

8. My app is not working. What should I do?<\/strong>
If your app is not working you can try restarting the app. If there’s an issue within the app you will be notified via notifications regarding the issue and fix time.\u00a0
\u092f\u0926\u093f \u0924\u092a\u093e\u0907\u0901\u0915\u094b \u090f\u092a\u0932\u0947 \u0915\u093e\u092e \u0917\u0930\u093f\u0930\u0939\u0947\u0915\u094b \u091b\u0948\u0928 \u092d\u0928\u0947 \u0924\u092a\u093e\u0907\u0901 \u090f\u092a \u092a\u0941\u0928: \u0938\u0941\u0930\u0941 \u0917\u0930\u094d\u0928\u0947 \u092a\u094d\u0930\u092f\u093e\u0938 \u0917\u0930\u094d\u0928 \u0938\u0915\u094d\u0928\u0941\u0939\u0941\u0928\u094d\u091b\u0964 \u092f\u0926\u093f \u090f\u092a \u092d\u093f\u0924\u094d\u0930 \u0915\u0941\u0928\u0948 \u0938\u092e\u0938\u094d\u092f\u093e \u091b \u092d\u0928\u0947 \u0924\u092a\u093e\u0908\u0902\u0932\u093e\u0908 \u0938\u092e\u0938\u094d\u092f\u093e\u0915\u094b \u092c\u093e\u0930\u0947\u092e\u093e \u0930 \u092f\u0938\u0932\u093e\u0908 \u0938\u092e\u093e\u0927\u093e\u0928 \u0917\u0930\u094d\u0928 \u0932\u093e\u0917\u094d\u200d\u0928\u0947 \u0938\u092e\u092f \u092c\u093e\u0930\u0947 \u0938\u0942\u091a\u0928\u093e\u0939\u0930\u0942 \u092e\u093e\u0930\u094d\u092b\u0924 \u0938\u0942\u091a\u093f\u0924 \u0917\u0930\u093f\u0928\u0947\u091b\u0964<\/p>\n\n\n\n

9.\u00a0 Driver drove dangerously\/misbehaved. How can I report it?<\/strong>
You can report your captain or rider to us directly via telephone at the number 01 5970099 on extension 2.\u00a0
\u0924\u092a\u093e\u0908\u0902\u0932\u0947 \u0906\u092b\u094d\u0928\u094b \u0915\u094d\u200d\u092f\u093e\u092a\u094d\u200d\u091f\u0947\u0928 \u0935\u093e \u0930\u093e\u0907\u0921\u0930\u0932\u093e\u0908 \u091f\u0947\u0932\u093f\u092b\u094b\u0928 \u092e\u093e\u0930\u094d\u092b\u0924 01 5970099 \u0928\u092e\u094d\u092c\u0930, \u090f\u0915\u094d\u0938\u091f\u0947\u0928\u094d\u0938\u0928 2 \u092e\u093e\u00a0 \u0930\u093f\u092a\u094b\u0930\u094d\u091f \u0917\u0930\u094d\u0928 \u0938\u0915\u094d\u0928\u0941\u0939\u0941\u0928\u094d\u091b\u0964<\/p>\n\n\n\n

10.\u00a0 I was overcharged. What should I do?<\/strong>
If you were overcharged you can contact us via telephone at the number 01 5970099 and report your issue. We will compensate you after contacting the parties involved.\u00a0
\u092f\u0926\u093f \u0924\u092a\u093e\u0908\u0932\u093e\u0908 \u092c\u0922\u0940 \u091a\u093e\u0930\u094d\u091c \u0917\u0930\u093f\u090f\u0915\u094b \u0925\u093f\u092f\u094b \u092d\u0928\u0947 \u0924\u092a\u093e\u0908\u0932\u0947 \u0939\u093e\u092e\u0940\u0932\u093e\u0908 \u092b\u094b\u0928 \u092e\u093e\u0930\u094d\u092b\u0924 01 5970099 \u0928\u092e\u094d\u092c\u0930\u092e\u093e \u0938\u092e\u094d\u092a\u0930\u094d\u0915 \u0917\u0930\u094d\u0928 \u0938\u0915\u094d\u0928\u0941\u0939\u0941\u0928\u094d\u091b \u0930 \u0924\u092a\u093e\u0908\u0915\u094b \u0938\u092e\u0938\u094d\u092f\u093e \u0930\u093f\u092a\u094b\u0930\u094d\u091f \u0917\u0930\u094d\u0928 \u0938\u0915\u094d\u0928\u0941\u0939\u0941\u0928\u094d\u091b\u0964 \u0938\u0902\u0932\u0917\u094d\u0928 \u092a\u0915\u094d\u0937\u0939\u0930\u0942\u0938\u0901\u0917 \u0938\u092e\u094d\u092a\u0930\u094d\u0915 \u0917\u0930\u0947\u092a\u091b\u093f \u0939\u093e\u092e\u0940 \u0924\u092a\u093e\u0908\u0902\u0932\u093e\u0908 \u0915\u094d\u0937\u0924\u093f\u092a\u0942\u0930\u094d\u0924\u093f \u0926\u093f\u0928\u0947\u091b\u094c\u0902\u0964<\/p>\n","protected":false},"excerpt":{"rendered":"

FOOD QUERIES 1. How can I make a complaint about my Pathao hero or some issues I faced with my food delivery?If you have any issues regarding your Pathao hero or food delivery you can contact our customer service via the number 01 5970099 on extension 3.\u00a0\u092f\u0926\u093f \u0924\u092a\u093e\u0907\u0901\u0932\u093e\u0908 \u0924\u092a\u093e\u0907\u0901\u0915\u094b \u092a\u0920\u093e\u0913 \u0939\u093f\u0930\u094b \u0935\u093e \u0916\u093e\u0928\u093e \u0935\u093f\u0924\u0930\u0923\u0915\u094b \u092c\u093e\u0930\u0947\u092e\u093e […]<\/p>\n","protected":false},"author":40,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3110","page","type-page","status-publish","hentry"],"yoast_head":"\nPathao frequently asked questions and know more about Pathao<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pathao.com\/np\/faqs\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pathao frequently asked questions and know more about Pathao\" \/>\n<meta property=\"og:description\" content=\"FOOD QUERIES 1. 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