pathao delivery man

Code of Conduct

PATHAO – Code of Conduct

  • Heroes and Captains

    1. INTRODUCTORY 

    Pathao is a community-fueled mode of transport that relies on the goodness of people but sometimes, we need rules to make sure that everyone has a good experience. Whether you’re a Pathao Hero, Captain or a passenger trying to commute to your destination, your behaviour will determine your experience. Please read through our code of conduct carefully and make sure you adhere to the standards that we want to uphold.

    1. Don’t do things onto others that you wouldn’t want done to yourself. Respect your passengers as well as your fellow heroes and captains.

    2. Don’t drive on the wrong lane of a road because it endangers your life, your passengers life and the lives of the people driving on their respectively right lanes.

    3. Although it is encouraged to make conversation with your passengers, it is not okay to ask personal questions that might make them uncomfortable.

    4. Always carry a spare helmet for your passenger, SAFETY FIRST!

    5. Always maintain personal hygiene as well as a clean vehicle for your passengers to enjoy a satisfactory commute.

    6. Please rate your passenger at the end of your journey. This helps us determine bad behaviour as well as make everyone accountable for their actions.

    7. Always respect traffic rules and regulations to avoid harassment from the police as well as accidents and unwanted arguments.

  • Passengers

    1. INTRODUCTORY

    Pathao is a community-fueled mode of transport that relies on the goodness of people but sometimes, we need rules to make sure that everyone has a good experience. Whether you’re a Pathao Hero, Captain or a passenger trying to commute to your destination, your behaviour will determine your experience. Please read through our code of conduct carefully and make sure you adhere to the standards that we want to uphold.

    1. Don’t use inappropriate or abusive language with your Pathao Hero/Captain, respect is a two-way street.

    2. Don’t influence your Pathao Hero/Captain to make illegal street decisions (going through red lights, taking non-permitted turns, etc) that might result in legal penalties, accidents or harassment.

    3. Carrying illegal drugs, firearms or substances are strictly prohibited.

    4. Always rate your ride to help us keep track of good and bad behaviour. Everyone is accountable for their actions and this is the best way to keep track.

    5. Always maintain personal hygiene as well as making sure you don’t litter or damage your Pathao Hero/Captain’s vehicle.